Elizabeth D. Zwicky

Email me at my last name at otoh.org

A (considerably prettier) PDF version of my resume

Experience

2003-2008 Acuitus, Inc.

Content engineering for a computer tutor in system administration. Specified and programmed instructional content in a Java-based language; developed ontology describing system administration tasks; tutored students in Unix and Windows system administration and problem solving; lead engineering team doing content development.

2001-2003 Consultant

Provided training, writing, and system engineering services.

1999-2001 Counterpane Internet Security

Director/Security Architect. Designed all internal computing systems for a network security monitoring service, and managed the teams which implemented them in hardware and software. Systems built included the security event analysis system which received data from Counterpane's customer sites and processed it for presentation to the analysts responsible for contacting customers, as well as the redundant, continuously available and geographically distributed database system which supported the analysis system. Managed a 7-person programming team in engineering, while building IS department from one person to a geographically distributed group with its own director.

1994-1999, Silicon Graphics

Technical Consultant, Professional Services. Provided consulting for Silicon Graphics customers worldwide, specializing in security and large-scale electronic mail systems.

Technical Team Leader, European Desktop Team. Designed, implemented and supported Silicon Graphics' European strategy for desktop applications for its employees. Provided applications to 1600 people at 40 sites in 16 countries.

Senior System Administrator. Provided day-to-day management and technical assistance for the assistance center, providing desktop application and UNIX system support for Silicon Graphics employees.

1989-1994, SRI International

System Administrator and Senior System Administrator, Information, Telecommunications and Automation Division. Managed a 6 person system administration group for a research division specializing in UNIX and networking. Maintained multiple production and research networks for SRI, including responsibility for network security on networks with internal and external connections and varied security requirements, worked on contract for SRI clients. Held a Top Secret security clearance for work with government clients.

1986-1989, The Ohio State University

User Support Manager, Computer and Information Science Department Computer Facilities. Managed daily operations (including backups, account installation, and most user consulting). Handled all aspects of documentation, on-line and paper, including its creation. Managed a team of up to 22 student employees.

Education

1982-1986 The Ohio State University; Bachelor of Arts with honors in Cognitive Science

Publications and Presentations

Books

Elizabeth D. Zwicky, Simon Cooper and D. Brent Chapman, Building Internet Firewalls, 2nd Edition, O'Reilly and Associates, June 2000, ISBN1-56592-871-7, 869 pages. Now in print in English, Polish, Portuguese, German, Russian, and Japanese.

D. Brent Chapman and Elizabeth D. Zwicky, Building Internet Firewalls, O'Reilly and Associates, April 1995, 544 pages. Published in English, French, German, Japanese, Chinese, Korean, Spanish, and Czech.

Other

3 chapters in Selected Papers in Network and System Administration, Eric Anderson, Mark Burgess, and Alva Couch, editors, John Wiley and Sons, 2002

About 25 articles in computer publications, including Dr. Dobbs, Computerworld, and ;login:. ;login: book reviewer since 2005.

Invited Talks

"Teaching Problem Solving: You Can and You Should", invited talk at LISA 2006, NANOG 2008.

Simmons, Steven, and Zwicky, Elizabeth D. "Rules of Thumb for System Administration," invited talk at USENIX, Summer 1992, invited talk at USENIX Conference on System Administration (LISA) 2001, SAGE-AU 2008.

"What's the Best Firewall?", Internet Society of New Zealand NetForum 2000.

"NT in the Firewall Environment", Large Installation System Administration of Windows-NT 1999.

"Evaluating Your Site's System Administration", invited talk at USENIX Conference on System Administration (LISA) 1994, the System Administration, Networking, and Security Conference (SANS) 1995.

"Analyzing Backup Systems", invited talk at the 1993 World Conference on System Administration, Networking, and Security, presentation to BayLISA (the Bay Areas system administrators group), 1992.

Tutorials

(with Geoff Halprin) "Management 101", System Administrators Guild of Australia 1999, USENIX 1999, 2008, System Administrators Guild of Australia 2000, 2001, 2002, 2004, 2006, 2008.

(with Geoff Halprin) "Management 201", USENIX 2008, System Administrators Guild of Australia 2008

"Problem Solving for System Administrators", System Administrators Guild of Australia 2001, 2002, 2004, 2006, 2007.

(with Geoff Halprin) "Managing Programming Projects", System Administrators Guild of Australia 2002.

"NT in the Firewall Context", Internet Society of New Zealand NetForum 2000.

"Evaluating Your Site's System Administration", Uniforum 1994, System Administrators Guild of Australia 1999

"Analysing Backup Systems", Uniforum 1994

Service

Board of directors of USENIX, an international association of UNIX and advanced systems programmers and professionals, 1996-2000.

Founding member and first president of SAGE, an international professional society for system administrators, and of Bay-LISA, the Bay Area Large Installation System Administrators group

Board of directors of SAGE-AU, the Australian system administration society, 1994-1995.

Awards

SAGE-AU Highly Commended, 2003

The SAGE Outstanding Achievement Award, 1996

National Merit Scholarship

Phi Beta Kappa